https://macrowa.com/blog/Announcements, offers and practical WhatsApp marketing, automation and chatbot guides for businesses in Malaysia, from the MacroWA team.en-my https://macrowa.com/blog/why-macrowa/https://macrowa.com/blog/why-macrowa/Sat, 07 Nov 2026 02:00:00 GMTAnnouncementsMeet MacroWA and seven advantages for Malaysian SMEs: QR-code or official API connection, AI agents that reply in Malay, and automatic hand-off to staff. https://macrowa.com/blog/what-is-whatsapp-business-api/https://macrowa.com/blog/what-is-whatsapp-business-api/Sat, 07 Nov 2026 01:40:00 GMTTips & guidesWhat WABA means, what you need to sign up, how templates and the 24-hour window work, how Meta charges per message, and when a QR quick start is enough. https://macrowa.com/blog/whatsapp-chatbot-vs-ai-agent/https://macrowa.com/blog/whatsapp-chatbot-vs-ai-agent/Sat, 07 Nov 2026 01:30:00 GMTTips & guidesA keyword chatbot sends the same reply every time. An AI agent answers questions you never planned for. When to use each, and how to run both together. https://macrowa.com/blog/whatsapp-automation-flows/https://macrowa.com/blog/whatsapp-automation-flows/Sat, 07 Nov 2026 01:20:00 GMTTips & guidesFive WhatsApp automations to build first: a welcome menu, lead questions, after-hours replies, bookings with reminders and a hand-off to staff. https://macrowa.com/blog/whatsapp-business-tips/https://macrowa.com/blog/whatsapp-business-tips/Sat, 07 Nov 2026 01:10:00 GMTTips & guidesTen practical WhatsApp tips for SMEs: get opt-in, reply after hours, segment contacts, use buttons, hand over to staff and keep your number healthy.